Secure Parking

The important role of a car park within an office building, hotel, retail park or shopping centre, hospital or airport is often underestimated. In many cases, the car park provides the first and last impression for visitors and a poor experience can leave them vowing never to return to your venue.

We consider car parks to be the ‘front door’ of any venue and a well designed car park that is brightly lit with clear signage and effective traffic flow will always lead to customer satisfaction and repeat business which translates into business for your tenants and a improved financial yield on your property.

Secure Parking provides a range of specialist car parking consultancy services that are designed to ensure the best customer service, safe and convenient circulation, adequate allocation of bays, efficient ingress and egress to and from the property, reliable parking management systems and signage, easy to use equipment and facilities and the introduction of the most appropriate new technology.

The traditional requirements of space utilisation within a parking facility are changing. There is growing pressure to coordinate the specific needs of every user including cars, bicycle and motorcycles within the confines of a car park. With the correct balance of planning, Secure Parking will ensure that the current and future needs of your parking facility are anticipated and implemented when required.

Traffic Impact, Parking Demand Analysis

Feasibility and Revenue Modelling

Parking Strategy and Design Review

Parking Management System Design

Signage and Way Finding Review

Environmental Management.

By involving Secure Parking in the early stages of your development the greater the level of impact we can have on the overall car park efficiency and the more your development, tenants and customers will benefit. Secure Parking has over 30 years experience in the management and operation of over 1000 car parks around the world and is able to bring a wealth of consultancy advice in the design and operation of any car park

SecureVision, is Secure Parking’s 24-hour national control centre that provides interactive monitoring, online management and operational services to over 150 car parks. It can fundamentally change the way a car park operates in terms of customer service levels, plus provide car park asset owners with significant cost savings and maximum return on investment.

With Secure Parking’s Plug&Play open integration technology, we are able to integrate our control room solution into an existing car park infrastructure using equipment from ZEAG, Schiedt & Bachmann, Designa, SkiData and Amarno

This means minimal investment in new equipment required to become part of the SecureVision network.

SecureVision can replace car park staff in virtually all aspects of a car park operation – customer service, ticketing, security, dispute resolution, barrier operations etc.

At the heart of Secure Parking’s SecureVision is our National Control Centre which comprises three integrated control centres across Australia. Each of these control centres link to over 150 car parking sites, providing integrated online voice, video and data connections.

SecureVision’s Control Centres are manned 24 hours a day – every day – by highly trained operators enabling a car park to be operated at a greatly reduced cost and with a minimal number of on-site staff, who are then freed up to focus on providing customers with a more enhanced level of customer service.

SecureVision’s rich functionality offers a wide range of monitoring, reporting and analysis capabilities. Our reporting suite provides everything needed to achieve continual operational improvements and efficiencies, plus the tools to maximize revenue through accurate forecasting and yield management. Secure Parking can customise reporting to suit a clients precise requirements on a daily, weekly or monthly basis.

SecureVision offers both car park owners and operators a valuable range of benefits and advantages that allow them to truly maximise their car park’s potential.

Maximising awareness and complete customer satisfaction are crucial to the success of any car park. That’s why at Secure Parking, we go out of our way to develop marketing initiatives that drive customers to your door and keep them coming back, time and time again. As part of our service for each and every car park in our network, we develop customised marketing plans that combine local and national marketing campaigns with our suite of innovative parking products, partnerships and new technologies. We also employ dedicated teams of local sales people that comb the streets looking for opportunities to grow your car park’s revenue. We understand that to be heard in the market, you need to be loud and in 2010 Secure Parking changed the Car Parking Industry forever. Over the past two years we’ve invested over £400,000 in prizes and media to bring Parktoberfest - an 8-week casual parking promotion - into over 200 car parks. Featuring a 45-second television commercial and a range of other media, the results of Parktoberfest have blown everyone away and won a bronze award in the prestigeous Advertising Effectiveness category in 2010 Australia Direct Marketing Awards.

Our approach to marketing car parks is just part of the passion that has made us one of the largest car park operator in the world. Visit us at parkex on Stand E24 and we promise that we will sweep you off your feet with our range of innovative and sound marketing initiatives.